Shipping Policy

Shipping Policy for Bigsale:

Return Policy:

We understand that occasionally, you may need to return a product. To make the process as easy as possible, please review our return policy below.

30-Day Return Policy:

You have 30 days from the date of receiving your item to request a return. To be eligible for a return, the item must be in the same condition as when you received it – unworn or unused, with tags, and in its original packaging. A valid receipt or proof of purchase is required.

Initiating a Return:

To start a return, please contact us at Returns must be sent to the following address:

Village - KHORAITHA,


Dist - Patna,

PIN 801104.

If your return is accepted, we will provide you with a return shipping label and instructions on where to send your package. Please note that items sent back without prior authorization will not be accepted.

Damages and Issues:

Inspect your order upon reception. If the item is defective, damaged, or incorrect, please contact us immediately. We will assess the issue and make it right.

Non-Returnable Items:

Certain items cannot be returned, including perishable goods, custom products, personal care goods, hazardous materials, flammable liquids, or gases. Sale items and gift cards are also non-returnable.


For a quick exchange, return the original item. Once the return is accepted, make a separate purchase for the new item.

European Union 14-Day Cooling Off Period:

If the merchandise is shipped to the European Union, you have the right to cancel or return your order within 14 days without justification. The item must be in the same condition as received, with tags and in the original packaging. A receipt or proof of purchase is required.


Once we receive and inspect your return, we will notify you of the approval status. If approved, the refund will be processed within 10 business days to your original payment method. Keep in mind that your bank or credit card company may take additional time to process and post the refund.

If more than 15 business days have passed since your return was approved, please contact us at

For any further questions or concerns, feel free to reach out to us at Thank you for shopping with Bigsale!